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13. Privacy policy
13.1. General information
parduotuve.merkys.com is obligated to protect and respect your privacy. Please carefully read this section about privacy to understand how and why we collect your data and how we use it.
This policy applies when visiting the “parduotuve.merkys.com” (later “Company”) website, registering or ordering products in our internet store, and subscribing to our newsletters. We handle individual’s data according to Regulation (EU) 2016/679 of the European Parliament, the personal data protection law of the Republic of Lithuania, and other related requirements of legislation, as well as instructions from institutions in control.
We guarantee that the information you give on parduotuve.merkys.com is used and stored safely. However, before making an order, please read our privacy policy to avoid misunderstandings. parduotuve.merkys.com maintains a right to change this privacy policy according to present and new legislative decisions made by the European Union and the Republic of Lithuania.
By using parduotuve.merkys.com, you agree with the parduotuve.merkys.com privacy policy.
13.2. Handling of personal information
To ensure transparency, we inform you that the Company gathers personal information for these reasons:
a. To provide online store services – when making an order, you need to give us personal information so that we can complete your order.
b. For direct marketing, including newsletters – when a user registers to receive news, which includes information about offers, events, discounts, or other news that parduotuve.merkys.com would like to share with you.
c. parduotuve.merkys.com gives you the option to register so that you don’t have to give us delivery information every time you make an order. It is not mandatory to register to purchase our products, therefore, you can decide if you want to register.
13.3. What personal information is collected?
All personal information from visitors and buyers is handled according to legislation.
We ask for Buyer’s given name, surname, address, email address, and telephone number so that we can confirm your order, prepare it in time and deliver it to the provided address.
We do not share your personal information with third parties that have nothing to do with your order. The personal information we gathered from you stays with us. We use this information for delivery purposes, to contact you if there are any questions related to your order, preparing invoices, and so on.
We do not share your personal information with companies or individuals except when we need to complete certain necessary actions: deliver orders, accept payments through our partners. Without your consent, your personal information will not be used for other than the above reasons except if it will be required by legislation.
13.4. Cookies
Cookies let us make your browsing experience more convenient, give offers that are relevant to you, analyze our customer’s behavior, and tendencies, and improve the website, user support and other services provided by the Company.
Cookies are also used to register your choice to accept or decline the cookies used in the Company’s online store so that the website remembers your choice.
The Company’s employees have access to the statistical data about Company’s website visitors. They are responsible for analyzing this data and improving the online store. Furthermore, this data can be accessed by the Company’s partners that provide tools for managing the online store.
13.5. Security of the personal data
Your personal data is managed responsibly and securely according to the legislation of the Republic of Lithuania and the European Union. When setting up the tools for managing this data, as well as while managing this data, we exercise the proper technical and organizational tools for data protection set by legislation, designed for protecting Your data from accidental or illegal destruction, damage, modification, loss, as well as any other illegal way of managing it.
The Company’s employees are obligated to not disclose or share information from the workplace about the Company’s clients (including users of the Company’s online store) to third parties.
13.6. How to get in contact with us
We always want to hear what our customers have to say about the services we provide.
13.7. Do not hesitate and contact us:
If you have questions or feedback about these Terms;
If you want us to stop using your information;
If you want to use your rights or make a complaint.
You can contact us using our email address: marketingas@merkys.com