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INTERNET STORE PARDUOTUVE.MERKYS.COM TERMS AND CONDITIONS
1. General points
1.1. These buying-selling terms and conditions (later „Terms“) for products, when approved by the buyer (later „Buyer“) (by selecting a „Confirm order“ button when buying products), is a necessary legal document for the parties, in which are described Seller‘s (UAB Merkys, company code: 184536955) and Buyer‘s rights and duties, conditions for purchasing products and paying for them, products delivery and return procedure, parties responsibility, as well as other points related to buying-selling products on parduotuve.merkys.com internet store.
1.2. Sellers retain the right to change, edit or add to these Terms at any moment, following the requirements set by the law.
1.3 With this document, the Seller confirms the contract between the Seller and the Buyer and provides the required information to the Buyer, according to Lithuanian legislation.
2. Security of personal details
2.1. Any information that is related to personal details and is registered on the internet store parduotuve.merkys.com is securely stored and is not shared.
3. Buyer‘s rights
3.1. Buyer has the right to buy products on the internet store parduotuve.merkys.com according to the rules set by these Terms. By purchasing the products, the Buyer agrees to these Terms, and a remote purchase contract is formed.
3.2. Buyer has the right to withdraw from the purchase contract (later „Purchase Contract) without giving a reason. After the withdrawal the Buyer has to pay fees specified in the Civil Code of the Republic of Lithuania 6.22811 art.) within 14 (fourteen) days from the day when the products were received by the Buyer (or a person chosen by the Buyer). After withdrawing from the purchase contract, products have to be returned to the Seller. Conditions for returning products are in the „Returns/replacements“ page (section 9).
3.3. Buyer‘s rights in the section 3.2 of the Terms only applies if the product is undamaged, unused, and the product‘s appearance is unchanged. Used items cannot be returned according to the legislation.
4. Buyer‘s obligations
4.1. The Buyer has to pay for the products and collect them according to these Terms.
5. Seller‘s rights
5.1. If Buyer is trying to impact the stability and security of the internet store in a negative way or fails to act according to his obligations, Seller has the right to immediately and without a warning limit or stop the Buyer‘s ability to use the internet store, or in special cases terminate Buyer‘s registration.
5.2. Seller has the right to terminate Buyer‘s order without giving a notice if Buyer chooses one of the payment methods described in the 7.2.1 section of the Terms and does not make a payment for the products in 3 (three) working days.
6. Seller obligations
6.1. The Seller is obligated to respect Buyer‘s privacy and his personal information, shared in the internet‘s store registration form, except in cases described in „Rules for the security of individual‘s information“ and Lithuanian legislation.
6.2. The Seller is obligated to deliver ordered products to the address selected by the Buyer, according to the rules described in section 8.
6.3. If the Seller is unable to deliver the ordered product to the Buyer because of important reasons, the Seller is obligated to suggest another product that is an analog to the ordered product or is as similar to it as possible that the Seller can offer.
7. Prices of products, payment procedure, and deadlines
7.1. Prices in the internet store and generated orders are shown in Euros with VAT.
7.2. Buyer pays for products in one of the ways:
7.2.1. bank transfer – a prepayment method when Buyer makes a bank transfer to the UAB „Merkys“ bank account using the information in the generated order.
7.2.2. E-banking - a prepayment method when Buyer chooses his bank on the online store. Then the online store transfers the Buyer to the bank‘s webpage and provides the e-banking system information about the payment. Buyer comfirms the payment.
7.2.3. Debit or credit card - a prepayment method when Buyer types in his payment card details in the specified fields on the online store and confirms the payment. Sometimes Buyers can be transferred to a payment card provider‘s webpage for security reasons.
7.3. When paying using the method described in 7.2.1, the Buyer is obligated to make the payment as soon as possible. In the mentioned case, considering the Seller rights in Terms section 5.2, the products are prepared for delivery, and the delivery deadline is calculated only after receiving the payment for the products.
7.4. If Buyer pays the full amount for a product in advance using an online bank of choice, the delivery of the product means that it was paid for it – in this case the Buyer signs the required documents, confirming that the product is received. When paying in cash at the time of delivery, required documents are signed that prove that the product is received and that the payment for the product was made.
8. Delivery of the products
8.1. Buyer is obligated to provide a delivery address for the products, as well as a phone number for contacting.
8.2. Buyer is obligated to collect the products. In a case when Buyer is unable to collect the products and the products are delivered to the given address, using the information provided by the Buyer, the Buyer has no right to make claims for delivering the products to the wrong subject.
8.3. Products are delivered by the Seller or a third party authorized by the Seller.
8.4. The Seller is obligated to deliver the products to the Buyer according to the deadlines noted in the information about the product‘s delivery. These deadlines do not apply when the required products are not in the Seller‘s location and the Buyer is informed about it. Furthermore, the Buyer accepts that sometimes product delivery can be delayed because of unexpected situations that are not caused by the Seller. In this case, the Seller is obligated to immediatelly get in touch with the Buyer and discuss the delivery of the products.
8.5. The Seller is not responsible for late delivery if the products are not delivered or delivered late because of the Buyer‘s fault or situations caused by the Buyer.
8.6. The Buyer, with the Seller or a third party authorized by the Seller has to check the condition of the packaged products at the time of delivery. By signing the invoice or other document proving the delivery of the products, the Buyer accepts that the delivered products are in good condition. If the Buyer notices that the package is damaged, he/she has to note it on the invoice or other document proving the delivery of the products, as well as document the damage (in writing) in the presence of the Seller or a third party authorized by the Seller. When Buyer receives the product in a parcel machine, Buyer is required to take images of the damaged package in front of the parcel machine (if possible). Then, the Buyer is required to inform the Seller about it and provide the Seller with the evidence within 5 working days from the day of collecting the goods. If the Buyer fails to do so, the Seller is not responsible for the damage to the products if the damage is caused by the damaged package and its damage is not noted by the Buyer in the ways described above.
8.7. When Buyer withdraws from the Purchase Contract according to section 3.2, the Buyer has to pay for all delivery fees resulting from returning the products to the Seller. These Seller expenses are deducted from the returnable amount for the products being returned. If the amount paid does not cover all of what the Seller is asking, meaning the Seller‘s expenses exceed the value of the products being returned, the Buyer is obligated to cover the exceeded amount within 15 days.
8.8. Delivery cost depends on the weight, size of the products and is added to the overall price of the shopping cart.
8.9. If Buyer bought a product in the online store and paid the full amount for it in advance through the internet bank of choice, the product is delivered to the address given or chosen by the Buyer. In all other instances, the product delivery fees are paid by the Buyer (if there are any).
8.10. Products are delivered within 30 (thirty) calendar days from the day the order was confirmed by the Seller if the Seller and the Buyer have not decided otherwise.
9. Returns/replacements
Click here to read Returns/replacements rules.
10. Quality guarantee and expiration date
10.1. The product’s name and the main characteristics are presented in the online store. General characteristics of every product are noted in descriptions of every product sold in the parduotuve.merkys.com online store.
10.2. The Seller is not responsible if product images in the online store do not match the colour, shape, size, or other parameters of the actual products because of the display Buyer uses to view the products.
11. Responsibility
11.1. Buyer is fully responsible for the accuracy of the information he/she presents in the registration form. If the information in the registration form presented by the Buyer is wrong, the Seller is not responsible for the consequences.
11.2. Buyer is responsible for sharing his/her sign in information with a third party. If a third party signs in to parduotuve.merkys.com online store using Buyer’s sign in information, the Seller sees this person as that Buyer.
11.3. The Seller is not responsible for financial losses arising from the fact that Buyer did not follow Seller’s recommendations, consider his/her obligations, or get familiar with these Terms, even though he/she had access to it.
11.4. If the internet store has links to websites that belong to other companies, institutions, organizations, or individuals, the Seller is not responsible for the information and activities on these websites. Furthermore, the Seller does not maintain or control these websites, and does not represent their owners.
11.5. If losses occur, the party at fault compensates the other party for the losses that the party experienced.
12. End notes
12.1. These Terms are prepared according to the legislation of the Republic of Lithuania.
12.2. Legislation of the Republic of Lithuania is applied to relations based on these Terms.
12.3. First attempt to solve disagreements in relation to these Terms is by negotiations. If both parties fail to come to an agreement, disagreements are handled according to the legislation of the Republic of Lithuania.
13. Privacy policy
Click here to read the privacy policy.